Cancellation policy

Understanding Cancellations 

Twinkle Trades (“we,” “our,” “us”) operates Fusioncloset to deliver refined fashion with care. Our goal is to make every users’ (“you”, “your”) fashion journey thoughtfully easy and smooth.   

We understand that preferences can shift and minds can change. 

Our cancellation process is crafted to be respectful of your time and intent. 

As long as your order hasn’t progressed too far in processing, cancellations may be considered. 

We encourage you to review your selections before checkout for a smoother experience. 

All cancellation decisions are handled with care, clarity, and complete transparency. 

When Can You Cancel? 

You may request a cancellation before the dispatch process is initiated. 

Once an item is under packaging or ready for delivery, cancellations may not be accepted. 

The earlier the cancellation request reaches us, the better we can accommodate it. 

• Cancellations requested post-dispatch are usually not entertained. 
   
• Items marked as final sale are not eligible for cancellation. 

Exceptions and Restrictions 

• Products bought under limited-time deals may not be cancelled. 
   
• Gift cards and vouchers once purchased cannot be cancelled. 
   
• If an item is bundled with another, cancelling may affect the entire package. 
   
• Cancellations cannot be made if a return or exchange is already in process. 
   
• Requests made through unofficial channels are not valid. 
   
• We reserve the right to decline cancellation based on stock or process status. 

How to Request a Cancellation 

To request a cancellation, kindly reach out through the official support section on our website. 

Include your order ID and the reason, so our team can assist swiftly. 

Cancellations will only be reviewed once verified against our processing timeline. 

We aim to keep communication clear and action timely at every step. 

• Contact via the helpdesk or the cancellation form is preferred. 
   
• Keep your communication concise and order details ready for reference. 

Refunds After Cancellation 

If your cancellation is approved, the refund will be initiated to the original payment method. 

We ensure refund processing without unnecessary delays once eligibility is confirmed. 

Refund timelines may vary based on the payment provider and internal clearances. 

Please note that any promotional discounts or offers used may affect the final refund amount. 

Policy Revisions 

This cancellation policy is subject to change as we grow and refine our processes. 

We encourage users to revisit this page periodically for updated terms. 

Any changes made to the policy will be clearly reflected without prior notice. 

Continued use of our platform indicates acceptance of the latest version. 

We remain committed to transparency and customer-first flexibility throughout your shopping experience.  

Contact Us  

We are here to clear any doubts you may have about our Cancellation Policy.     
 

twinkletrades9@gmail.com